Support

PawPack Support

Get help with your account, park listings, dog profiles, missing-dog cases, safety concerns, and privacy requests.

Last updated: July 29, 2026

Contact support

Email support@pawpack.app for account help, app issues, feedback, or feature requests.

Include the email address on your PawPack account, your device type, and a short description of what happened. Please do not send passwords or payment details.

Safety and moderation

To report unsafe behavior, offensive content, harassment, impersonation, or a missing-dog listing issue, email support with "Safety" in the subject line. PawPack reviews safety reports and may remove content, restrict accounts, or contact the affected user when needed.

Account and privacy requests

You can request account deletion, access to your data, or privacy changes through the dedicated account deletion and privacy choices pages.

App Store review contact

Reviewers can use this page as PawPack's support URL. The support inbox is monitored for review, launch, and user-support questions.

Questions about these policies? Email support@pawpack.app or visit PawPack Support.