PawPack

Find a place. Find a face.

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Public profiles and park listings from PawPack.
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A little help along the way

Good questions.
More good park days.

New to the pack or figuring something out? Find a quick answer, then get back to the good part.

16 answers to help you along

PawPack, explained

Getting started

A place for the places and faces your dog loves.

What is PawPack?

PawPack helps you find dog parks, get to know familiar dogs, and stay connected after a park visit. In the app, you can build your dog’s profile, check in, share moments, join packs, and make plans together.

Meet the dogsLink to this answer
Where can I get the app?

PawPack is available for iPhone on the App Store and Android on Google Play. Download the app, create an account, and add your dog to get started.

Get PawPack for your phoneLink to this answer
Can I explore without an account?

Yes. You can browse the website’s parks, public dog profiles, Pack Notes, and park activity without signing in. Use an account in the app to check in and take part with your dog.

Explore the parksLink to this answer

PawPack, explained

Park days

From finding a new spot to heading home.

How do I find a park near me?

In the park directory, search by a park’s name, city, or ZIP code. Choose Near me to sort parks by distance after allowing location access. You can switch between photo cards and a map, then open a park for details and directions.

Find your next parkLink to this answer
How do check-ins work?

When you arrive, open the park in the app and check in with your dog. A check-in lets the pack know you’re there and contributes to your dog’s visit history. Check out when you leave so the park’s activity stays useful for everyone.

Browse park pagesLink to this answer
What does “on the way” mean?

It means someone has let the pack know they plan to head to that park. It’s different from a check-in: they haven’t said they’ve arrived yet. In the app, you can mark yourself as on the way and cancel it if your plans change.

Link to this answer
Are total check-ins the dogs at the park right now?

No. Total check-ins and leaderboard counts describe recorded visits over time. The Here now section on a park’s detail page shows current check-in activity. Not every visitor uses PawPack, so it isn’t a count of everyone physically at the park.

Explore recorded park activityLink to this answer
Can I suggest a missing park?

Absolutely. First check the directory to see if it’s already listed. If it’s missing, share its name, address, location, and at least one photo. Suggestions are reviewed before they appear in the directory.

Suggest a parkLink to this answer
Why don’t some parks have photos?

A park can be listed before photos are available. When there isn’t a photo, the directory shows a placeholder. You can still open its page to see the location and available details.

Explore park detailsLink to this answer

PawPack, explained

Your dog & your pack

The connections that keep growing between visits.

What can I put on my dog’s profile?

Your dog’s profile brings their name, photo, breed, and story together. As you use PawPack, park visits, shared moments, friends, and earned badges help tell more of that story.

Explore public dog profilesLink to this answer
What are packs and meetups for?

Packs help you keep up with a group of dogs and their people. Meetups help turn “see you sometime” into a plan. Use the app to connect with your group and coordinate the next outing.

Take the app alongLink to this answer
Where do badges and park activity show up?

Earned badges and recorded visits appear on your dog’s profile. The park activity page also shows leaderboard standings for different time periods. They’re a way to look back on time spent out with the pack.

See park activityLink to this answer

PawPack, explained

Help & your account

A direct route to the help you need.

Do I have to share my location on the website?

No. The website’s location buttons ask for access when you choose to use them. You can search the park directory by city or ZIP code instead. For park suggestions, you can look up an address, place a map pin, or enter coordinates.

Review privacy choicesLink to this answer
How do I report an issue or an incorrect park listing?

Contact support with a short description and a link to the park or profile if there is one. For app issues, include your device type and what happened. Don’t send passwords or payment details.

Contact the PawPack teamLink to this answer
How do I delete my account?

Start with account deletion in the app’s account settings. If you need help, the account deletion page explains how to contact support and confirm account ownership.

Account deletion helpLink to this answer
Where can I find safety and community guidance?

Our safety page covers park visits, meeting the community, and reporting concerns. Community guidelines explain the expectations for sharing and interacting on PawPack.

Read the safety guidanceLink to this answer